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Tele-Care 811

Tele-Care is a free, confidential, health advice and information line. Dial 811 for access to bilingual, registered nurses, 24 hours a day, 7 days a week, 365 days a year.

Why Wait?

If you have a question or are unsure about your medical problem, contact Tele-Care anytime by dialling 811, and they can help you figure out your next steps.



If you are displaying mild or moderate symptoms of COVID-19, complete the self-assessment by visiting or call Tele-Care 811:

  • describe your symptoms and travel history; and

  • follow any instructions carefully.

What can I expect?

Your call will be answered by a registered nurse who will ask you questions about your medical condition and provide you with advice. This is a useful service, as the registered nurse will help you decide if you need to see a pharmacist, make an appointment with your family doctor, visit an After-Hours/Walk-In Clinic, or go to a hospital ED.

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