What to Expect at the ER

About the ER

Emergency Room (ER) physicians and staff are dedicated to providing exceptional emergency care for people with urgent medical conditions. A triage system is in place in the ER, where the sickest and most vulnerable patients are cared for first. 

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Here are some examples of the types of symptoms that are treated, in order of urgency:

Level 1: Severe

Major Trauma

Level 2: Emergent

Chest Pain

Level 3: Urgent

Asthma

Level 4: Semi-Urgent

Headache

Level 5: Non-Urgent

Sore Throat

New ER Redirect Program: Helping to Reduce Wait Times

When to go to the ER:

If you or someone in your care has an urgent medical condition or is experiencing a health crisis, go to the nearest ER or call 9-1-1.  
 

Examples of an urgent/critical medical condition are: 

  • Discomfort or tightness in the chest

  • Unusual shortness of breath

  • Abdominal pain

  • A prolonged and persistent headache or dizziness

  • An injury that may require stitches or may involve a broken bone

  • Prolonged diarrhea or vomiting (especially a child)

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