About the ER
Emergency Room (ER) physicians and staff are dedicated to providing exceptional emergency care for people with urgent medical conditions. A triage system is in place in the ER, where the sickest and most vulnerable patients are cared for first.
Here are some examples of the types of symptoms that are treated, in order of urgency:
Level 1: Severe
Level 2: Emergent
Level 3: Urgent
Level 4: Semi-Urgent
Level 5: Non-Urgent
When to go to the ER:
If you or someone in your care has an urgent medical condition or is experiencing a health crisis, go to the nearest ER or call 9-1-1.
If you are experiencing mild or moderate Coronavirus (COVID-19) symptoms, please do NOT visit an Emergency Department. Call Tele-Care 811.
Examples of an urgent/critical medical condition are:
Discomfort or tightness in the chest
Unusual shortness of breath
A prolonged and persistent headache or dizziness
An injury that may require stitches or may involve a broken bone
Prolonged diarrhea or vomiting (especially a child)