Virtual Care

Horizon has been using Virtual Care (also referred to as Telehealth) since 1998. This has helped thousands of patients and clinicians enhance their care. Since March 2020, more than 1,500 clinicians have began using Horizon’s Virtual Care Platform.

Why Wait?

In light of the COVID-19 pandemic, there are many ways Horizon physicians, nurse practitioners and clinicians have adapted their approach to connect patients and clients to providing consultation online.

 

Virtual Care can help with the following with either one-on-one consults or group sessions:

  • Mental health

  • Cardiac Wellness

  • Child Development Clinic

  • Diabetes Education

  • High-Risk Foot Clinic

  • Home Parenteral Nutrition

  • Therapeutics (physiotherapy, occupational therapy, speech language pathology etc)

  • Oncology

  • Orthoptics

  • Nephrology 

  • Special Neurodegenerative Disorder Clinic

  • Stan Cassidy Centre for Rehabilitation 

  • Wound Care

 

 

If you are displaying mild or moderate symptoms of COVID-19, complete the self-assessment by visiting www.gnb.ca/coronavirus or call Tele-Care 811:

  • describe your symptoms and travel history; and

  • follow any instructions carefully.

Did you know?

  • Horizon’s community health centres are able to book Virtual Care appointments. 

    • Ask your primary care provider for a Virtual Care appointment when booking. Click here for a list of Horizon’s community health centres

  • Patients can use their own devices to connect with their primary care provider and other clinicians on our Horizon network in a private and secure manner. To access Virtual Care, patients need:

    • Internet access

    • Device (tablet, phone, iPad, computer with camera etc) that allows video and audio (similar to FaceTime or Skype)
       

Horizon's Mobile Crisis Units provide interventions to defuse situations in the community, supporting individuals and families outside of the usual hours of operations including evenings and weekends.

 

Mobile crisis units are not currently equipped for Virtual Care in every given scenario but are able to provide services over the phone.

HORIZON'S MOBILE APP

Patients can use Horizon’s Virtual App (by invitation from their clinician), to securely send pictures and videos for treatment purposes.

 

Patients can download from the Apple or Google Play Store:

Stop waiting in the Emergency Department and walk-in clinics by booking a video, phone or messaging consultation for common illnesses, injuries and general health concerns.

 

See a licensed New Brunswick doctor by appointment now free with a New Brunswick Medicare card or an on-demand encounter with a nurse practitioner for a modest fee.

 

Get a diagnosis and treatment plan, sick or work note, and a prescription to the pharmacy of your choice.

Book now